360° strategy. Human insight. Real results.

Frequently asked questions.

We believe clarity builds trust. Below are answers to the questions we hear most from service firms considering a smarter path to growth.

Digital marketing for professional service firms.

How is your approach different from other agencies?

Most agencies either go broad and impersonal or siloed and scattered. We take a holistic 360° approach that unifies your digital marketing across SEO, PR, social media, and paid ads - all aligned to your business goals. One strategy, one team, zero finger-pointing.

Do you work with firms in regulated industries (like law or healthcare)?

Yes. We understand the compliance and confidentiality requirements of industries like legal and medical. Our AI-enhanced marketing follows state bar rules, HIPAA guidelines, and other regulatory standards.

What types of businesses do you work with?

We specialize in growth marketing for professional service firms - think law firms, consulting companies, architecture studios, healthcare providers, and other expert-led service brands. If your business runs on reputation and referrals but needs predictable lead flow, we’re a fit.

Working with Growth Friday.

What’s your communication style?

Clear, consistent, and collaborative. We don’t hide behind jargon or dashboards. You’ll always know what we’re doing and why.

Do you offer strategy-only services?

Yes. While most clients hire us for full execution, we also offer strategic audits and advisory sessions. If you have an in-house team but need expert direction, we can help.

What if I’ve had a bad experience with another agency?

You’re not alone. Many of our clients come to us after being burned. That’s why we focus on transparency, trust, and measurable outcomes - no black boxes, no broken promises.

Onboarding and process.

What’s the onboarding process like?

After your consultation, we kick off with a deep-dive strategy session. Then we audit your current setup, align on priorities, and launch the first campaigns within 30 days. Expect a fast, collaborative, and thorough start.

Who will I be working with?

You’ll work directly with a senior strategist - not passed off to a junior rep. Our team becomes an extension of yours, with consistent check-ins, fast responses, and total visibility.

Do you need access to our systems?

Yes - securely and with your permission. To optimize your marketing, we may request access to your website CMS, analytics platforms, ad accounts, or CRM. We always respect data privacy.

Billing and payment.

How does pricing work?

We offer monthly retainers based on scope and complexity. Each engagement is custom - no cookie-cutter packages. During your consultation, we’ll walk you through exactly what’s included and how we drive ROI.

Do you require long-term contracts?

Nope. Most clients opt for either 6 or 12-month engagements, but we earn your trust monthly. We believe in results, not fine print.

What payment methods do you accept?

We accept ACH, credit card, and wire transfers. In special cases, we offer payment flexibility for long-term partners.

Performance expectations.

Do you guarantee specific results?

We don’t sell snake oil. Instead of guarantees, we focus on transparency, consistent communication, and tracking the right metrics. Our clients stay because we deliver - not because we lock them into long contracts.

How soon will we see results?

Some quick wins (like fixing ad targeting or optimizing conversion paths) can show results in weeks. But sustainable growth takes time. Most of our clients see clear performance lifts - in lead volume, quality, and ROI - within 90 days.

What metrics do you track and report on?

We tailor KPIs to your goals - think cost-per-lead, lead-to-close rate, website conversions, and pipeline impact. You’ll receive clear, candid reports with real business insights (not vanity metrics).

Reporting and transparency.

How often will I hear from you about performance?

You'll receive a monthly report that breaks down what’s working, what we’re optimizing, and where we’re headed next. We’ll also schedule a monthly strategy call via Zoom to walk through everything and answer questions live - no jargon, no fluff.

Do I get real-time access to results?

Yes. Every client gets access to our private Client Portal, where you can view campaign performance, traffic data, and key lead metrics 24/7. It’s updated in real time and always just a click away.

What if I need updates between reports?

You don’t need to wait for a report to get answers. We're available anytime for updates - whether it’s a quick status email, Slack message, or an impromptu Zoom call. Transparency and responsiveness are how we build trust.

Will I understand the reports even if I’m not “technical”?

Absolutely. We break down complex data into simple, actionable insights - always tied back to your business goals. Our reports are designed to inform, not overwhelm.

Technology and AI.

How does Growth Friday use technology in marketing?

We blend cutting-edge tech with real-world strategy. From smart analytics dashboards to automated reporting and custom AI tools, our tech stack helps us move faster, track more accurately, and scale what works. But unlike agencies that throw software at every problem, we use tech to enhance - not replace - strategic thinking.

Do you use AI in your marketing campaigns?

Yes - and thoughtfully. AI powers tasks like content generation, data analysis, predictive targeting, and chatbot-enabled lead capture. But nothing we deliver is ever “just AI-generated.” Our experts guide every decision and refine every output to ensure your brand voice and business goals are front and center.

What platforms or tools do you work with?

We’re platform-agnostic, but commonly work with Google Analytics 4, Semrush, Meta Ads, LinkedIn Campaign Manager, HubSpot, Zapier, Jasper, Notion, and a mix of proprietary dashboards. If you already have tools in place, we’ll work with them. If not, we’ll help set up what’s best for your goals.

Is AI content compliant for regulated industries?

Great question. We never publish unchecked AI content - especially for law firms, healthcare providers, or financial services. All content is reviewed and refined by humans to meet ethical standards, bar rules, or HIPAA compliance as needed.

Ready to finally grow with confidence?

Unified Expertise
Actionable Data
Rapid ROI