How Apple Business Connect benefits small businesses

apple iphone smartphone on a desk

“How Apple Business Connect is good for small businesses” has become an increasingly important topic as companies strive to adapt and thrive in the digital age. This powerful platform provides a range of advantages that can assist small companies in developing, interacting with clients, and successfully contending in the present market.

In this blog post, we will explore how Apple Business Connect can help small businesses grow, engage with customers and compete in today's market by delving into its various features and comparing it to Google Business Profiles. We will also discuss the differences between Apple Business Connect and Google Business Profiles, providing valuable insights for business owners looking to make informed decisions about their online presence.

What is Apple Business Connect?

Apple Business Connect is a comprehensive platform designed to help small businesses reach more customers by creating and managing their business profiles on Apple Maps and Siri. Launched in 2023, this innovative platform allows business owners to create and manage their business profiles on Apple Maps and Siri, making it easier for potential clients to find them.

A comprehensive platform for small businesses

With Apple Business Connect, you can showcase your products or services by adding essential information such as:

  • Contact details (phone number, email address)

  • Business hours

  • Websites and social media links

  • Description of your business offerings

  • Promotions or events happening at your location

In addition to these features, the platform also provides valuable insights into customer engagement through analytics reports that track user interactions with your listing.

Easily manage your profile from any device

The intuitive interface of Apple Business Connect makes managing your profile a breeze from any device - whether it's an iPhone, iPad, or Mac computer. You can update information quickly without needing technical expertise thanks to its user-friendly design. 

An opportunity for enhanced visibility in local searches

A key advantage of using Apple Business Connect lies in its integration with both Siri voice search and the widely-used Apple Maps app. By optimizing your listing on this platform, users searching for local businesses like yours will be more likely to discover your company. 

Benefits of Apple Business Connect for small businesses

Apple Business Connect can provide small businesses with a range of advantages, enabling them to extend their digital reach and acquire more customers. By leveraging this free tool, business owners can take advantage of the following:

  • Increased Visibility on Apple Maps: With millions of users worldwide, Apple Maps is an essential platform for local businesses to be discovered by potential customers. Listing your business on Apple Business Connect ensures that it appears in search results within the app, making it easier for iPhone and iPad users to find you.

  • User Reviews and Ratings: Just like Google My Business, Apple Business Connect allows customers to leave reviews and ratings about your products or services. These testimonials provide valuable social proof that can encourage other potential clients to choose your business over competitors.

  • Detailed Information About Your Company: You can include important details such as contact information, hours of operation, website links, photos, and more on your profile page. This comprehensive information helps potential customers make informed decisions when choosing where to spend their money.

  • In-App Messaging Feature: One unique feature offered by Apple Business Connect is the ability for users to send messages directly from the app using iMessage integration. This makes it easy for interested clients to ask questions or request additional information without having to switch between apps or platforms.

  • Siri Integration: Siri's integration with Apple Maps means that people searching via voice command will also have access to listings created through Apple Business Connect. This increases the chances of being found by new audience members who prefer to use voice commands instead of traditional text searches.

By taking advantage of the opportunities offered by Apple Business Connect, small businesses can increase their online presence and draw in more customers. 

How does Apple Business Connect differ from Google Business Profiles?

While both Apple Business Connect and Google Business Profiles are designed to help small businesses increase their online presence, there are some key differences between the two platforms that can impact how you use them for your business.

Platform-specific reach

The most obvious difference is that Apple Business Connect focuses on users of Apple devices, such as iPhones and iPads, while Google Business Profiles cater to a broader audience using various devices like Android smartphones or desktop computers. 

Map integration

Apple Maps plays a significant role in the user experience of those with iOS devices. By utilizing Apple Maps Connect, which is integrated into Apple Business Connect, businesses can ensure their location information is accurate and up-to-date for potential customers searching through this popular navigation app. 

Review systems

Both platforms offer review systems where customers can leave feedback about their experiences with a business; however, they differ in terms of visibility and management options. Google's platform offers more detailed analytics regarding customer reviews compared to what's currently available on Apple's side.

Messaging features

Apple Business Connect offers a unique messaging feature that allows customers to directly message businesses through their listing. Businesses can take advantage of this communication tool to interact with their customers promptly and give fast responses or aid. 

Optimizing your Apple Business Connect profile

To make the most of your Apple Business Connect profile, it's essential to optimize every aspect of it. From choosing the right keywords to creating engaging content and visuals, these tips will help you attract more customers and increase your online presence.

Choose relevant keywords

Selecting appropriate keywords is crucial for optimizing your profile on Apple Business Connect. Conduct thorough keyword research to identify terms that are relevant to your business and have a high search volume in order to reach potential customers effectively.

Create engaging content

Your profile should include informative, compelling content that showcases what makes your small business unique. Be sure to highlight key products or services while also providing useful information about how they can benefit potential clients.

Use high-quality visuals

Incorporating eye-catching visuals into your Apple Business Connect profile helps create an appealing first impression for visitors browsing through their devices' Maps app or Safari browser search engine results page (SERP). Ensure that the images used represent both professionalism and personality by following these guidelines:

  • Main Profile Image: Choose a high-resolution, well-lit photo that showcases your business's storefront or logo.

  • Additional Images: Include additional images of your products, services, or team members to provide potential customers with a comprehensive view of what you offer.

  • Videos: If you have promotional videos showcasing your business offerings or customer testimonials, consider adding them to enhance user engagement and conversion rates.

Optimize your online presence

Compared to Google Business Profiles, Apple Business Connect offers unique features such as messaging and appointment scheduling that make it easier for customers to interact with your business. With its user-friendly interface and seamless integration with other Apple products, this platform is an excellent choice for small businesses looking to expand their reach.

If you're a small business owner or leader looking to take advantage of the benefits offered by Apple Business Connect, contact our team here at Growth Friday today! Our team of digital marketing experts can assist you in optimizing your presence and constructing a comprehensive digital marketing plan that meets all of your individual requirements.

Interested in working with us?

If you're interested in learning more about how we can help your small business in Los Angeles improve its online presence, we encourage you to book a free strategy call with our founder, Daniel Harman. We'd be happy to discuss your goals and create a customized digital marketing plan that's designed to help you achieve them.

FAQs

Below are some of the most frequently asked questions about Apple Business Connect.

  • Apple Business Connect offers several advantages for small businesses, including increased visibility on Apple Maps, better customer engagement through direct messaging and reviews, easy access to essential business information like hours and location, seamless integration with Siri voice search, and a user-friendly platform for managing your business profile.

  • Yes, creating an account and setting up your business profile on Apple Business Connect is completely free.

  • No, Apple introduced its first version in 2016 as "Apple Maps Connect." In 2023, they rebranded it as "Apple Business Register" before finally renaming it to "Apple Business Connect," which now includes expanded features such as messaging capabilities between customers and businesses.

  • You can use Apple Business Manager without Mobile Device Management (MDM) software; however, many advanced device management functionalities will not be available.

Daniel Harman

Founder of Digital Product Labs™, a Los Angeles product management agency providing product leadership, strategy, management, design and engineering services to start-ups and early-stage businesses.

https://www.linkedin.com/in/danharman/
Previous
Previous

The Ultimate Guide to Local SEO for Small Businesses

Next
Next

Small Business SEO Los Angeles: Why It's Important and How Growth Friday Can Help